Play for Fun, Stop on Time

Rk99 Responsible Gaming — Bet safely and within your limits

Betting should be a source of enjoyment, not income. rk99 believes every member should play responsibly and set their own limits. On this page, we explain how you can keep yourself protected.

24/7 Support
10+ Tools For Your Own Control
18+ Adults Only
Our Responsible Gambling Commitment
  • Set Betting Limits
  • Session Time Controls
  • Self-Exclusion Option
  • Reality Check
  • Professional Support
Important Warning

Gambling can be addictive. If you feel that betting is having a negative impact on your life, seek help immediately. The rk99 Responsible Gaming team is always here for you. This platform is strictly for users aged 18 and above.

Rk99 Responsible Gambling Tools

We offer multiple features to help you keep your betting experience safe and under control

Set Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. If you wish to increase a limit, a 72-hour cooling period will apply.

Set Time Limits

Decide in advance how long you'll spend on the platform each day. Once that time is up, the system will automatically alert you or log you out.

Self-Exclusion

If you feel you need a break, use the self-exclusion option to temporarily or permanently suspend your account — from 30 days up to 5 years.

Reality Check

A message will appear on screen at set intervals showing how long you've been playing and how much you've spent. This keeps you informed and in control.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a set period. Once that limit is reached, your session will end automatically.

Cooling-Off Period

If you need a break, set a cooling-off period of anywhere between 24 hours and 6 weeks. You will not be able to log in to your account during this time.

What is Responsible Gaming and why does it matter?

Responsible gambling means treating betting as a form of entertainment — not as a solution to problems or a way to make money. At rk99, we believe betting is enjoyable only as long as it doesn't disrupt your normal way of life.

Online betting is growing rapidly in Bangladesh, which makes responsible gambling more important than ever. Many members start out playing for fun but gradually spend more time and money than they intended. rk99 does not want betting to have a negative impact on any member's life.

Our Responsible Gaming program has three core goals: raising awareness among members, providing the tools needed to stay in control, and offering timely support when signs of addiction appear. At rk99, the wellbeing and happiness of our members always come first.

Keep in mind: Betting is an expense, not an investment. Only bet what you can afford to lose.

Recognize the Signs of Addiction

Gambling addiction doesn't always appear all at once — it builds gradually. Check whether any of the following apply to you:

  • Repeatedly returning and betting more to chase losses
  • Lying to or hiding your betting activity from family or friends
  • Feeling restless, irritable, or anxious when not betting
  • Prioritising betting over daily responsibilities, studies, or work
  • Borrowing money or using savings to fund betting
  • Repeatedly trying to stop but failing to do so
  • Turning to betting to relieve stress or a low mood

Even one of the above signs is reason to be cautious. If you notice two or more, seek help without delay.


For Family Members

If someone close to you seems to be struggling with gambling addiction, talk to them directly. Approach the situation with empathy rather than anger, and encourage them to seek professional help. rk99's support team is also available to advise family members.

6 Golden Rules for Safe Betting
1
Set Your Budget Upfront
Set a weekly or monthly betting budget in advance and treat it as entertainment spending. Never go beyond that limit.
2
Track Your Time
Keep track of how long you spend betting each day. rk99's time tracking tool makes it easy to know when it's time to stop.
3
Don't Chase Your Losses
After a loss, don't immediately try to win your money back by placing more bets. This is the most dangerous pattern and can lead to even greater losses.
4
Don't bet under the influence or when stressed
A clouded mind impairs judgment. Placing large bets on impulse often leads to serious losses.
5
Take a Break from Betting
Take at least one full day off from betting each week. Spend time with family and friends, or pursue other hobbies.
6
Don't Hesitate to Seek Help
If you feel something is wrong, reach out to rk99 support directly. Asking for help is not a weakness — it's the smart thing to do.
Minor Protection

Rk99 strictly ensures that only individuals aged 18 or above can access the platform. Age is verified during registration, and identity is confirmed through the KYC process.

If children or teenagers have access to your device, please take the following steps:

  • Use password lock on the rk99 app or browser
  • Enable Parental Controls on your device
  • Use filtering software in your browser to block betting sites
  • Never leave your device unattended without logging out

If you suspect a minor is using rk99, please contact us immediately support@rk99.wsto notify us.

Quick Help Tools
Set Betting Limits

Go to Account Settings now to set your deposit, loss, or bet limits.

Set
Self-Exclude

Need a break? Activate self-exclusion now and give yourself peace of mind.

Self-Exclude
Talk to Support

Our Bangla support team is available 24/7.

Get Help

FAQ

Frequently Asked Questions About Responsible Gambling

Limit reductions take effect immediately. However, if you wish to increase a limit, you must wait out a 72-hour cooling period. This safeguard protects you from placing impulsive bets in the heat of the moment.

Yes. When you activate self-exclusion, you can still withdraw any remaining balance in your account. However, new deposits and bets will not be permitted for the duration of the self-exclusion period.

A cooling-off period is a temporary break where your account becomes active again after a set time (24 hours to 6 weeks). Self-exclusion is longer-term — from 30 days up to 5 years — and requires a formal process to reverse.

Absolutely. If someone you know is struggling, email support@rk99.ws or reach out via live chat. Our responsible gambling team is also available to advise family members and friends.

You can set your own Reality Check interval in Settings — 15 minutes, 30 minutes, or 1 hour. Each check will show your total session time and balance change.

To permanently close your account, email support@rk99.ws or let us know via live chat. We'll complete the process within 24 hours. Please withdraw any remaining balance before closing your account.
We're committed to Responsible Gaming

Play Safe, Play Happy

Rk99 is always by your side. Use our Responsible Gaming tools, stay within your limits, and keep betting an enjoyable experience. Register today and start playing in a safe environment.

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